We’ve compiled a list of frequently asked questions for your convenience. If you have other questions, feel free to email us at email@example.com or click here to contact us. You may click on any one of the questions in the “Index of Questions” for a shortcut to the answer, or you may browse all of the questions and answers in the “Full Q&A.”
Index of Questions
- Do you deliver every image you shoot?
- Do you provide videography services?
- Do you do destination weddings?
- Have you shot at my venue before?
- Which photographer will be shooting my wedding?
- Do you provide partial day coverage?
- Do you shoot in JPEG or Raw?
- Do you shoot Birthday, Anniversary or Corporate Events?
- Do you do Headshots, Individual Portraits, Family Portraits, Newborn Shoots, or Product Photography?
- What if our ceremony is in a different language?
Style and Quality Questions
- What is your philosophy regarding photography?
- What is your photography style?
- My venue is very dark. How does your studio handle these situations and can I see samples?
- Is there a style or quality differences among the master photographers?
Post Production Questions
Wedding Day Questions
- How many hours do you suggest we set aside for wedding day photos?
- I have downtime between events on my wedding day. Will I be charged for that downtime?
- What happens if we go over the contracted amount of time?
- Why do we need to charge for additional coverage?
Pre-Wedding Session Questions
- When can we expect to see our photos from our pre-wedding session?
- When should we do our pre-wedding session?
- Can we schedule our pre-wedding session for the weekend?
- How many images do you typically deliver from and pre-wedding session? From a wedding?
- I’d like you to Photoshop our name and date into the save-the-dates, is that included in the package pricing?
- When and where can we view our pre-wedding pictures?
Image Download Questions
- What size can we print our photos up to with our full resolution images?
- What rights do I have to the digital prints?
- Do you provide the RAW files from my pre-wedding session and wedding day?
- How many images do you deliver on the image download?
- Do you provide the digital negatives after the shoot?
- What if I lose my images?
Albums, Prints, Framing, Sign-In Books, and Slideshow Questions
- How long does it take to get my prints?
- How long does it take to get my album?
- How long does it take to get my videos?
- Can I add more pages and images to my album?
- How do I get started on my wedding album?
- How do I get started on my pre-wedding album?
- Do you guys provide framing services as well?
Image Backup Questions
- We live out-of-town. Is it possible for our family/friends to meet with you instead?
- We’re very busy and won’t be able to meet. What are our other options?
- Do you travel to meet clients?
- How do I set up an appointment to meet you in person and see some of your work?
- How do I reserve you for my date?
- What if we exceed our contracted time for our pre-wedding shoot and/or wedding day coverage?
- If we cancel the wedding will we receive our deposit back?
- If we change our wedding to a different date will we be able to use our deposit towards a future date?
- Are there travel fees associated with the Pre-Wedding Session and/or Wedding Day shoot(s)?
- Why do you charge travel fees?
- Do you offer any discounts on weekday weddings, Sunday weddings, or weddings during the offseason?
- If I pay for my package in cash will we be able to avoid paying sales tax or receive a discount?
You may choose to navigate the list of questions using the index above or you may read the full Q&A below. The Q&A is divided into sections based on the topic. If you have further questions, email us by clicking here
Q: Do you deliver every image you shoot?
A: No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall product delivery. For example, because we shoot with low apertures, sometimes we take a few extra shots to make sure we have the perfect focus. We don’t expect you to have the expertise or the time to zoom into each image to select the one with the sharpest focus, so we spend hours doing that on our end. In another example, candid laughs and emotional tears are some of the best images from the day. Unfortunately, they can also yield some unflattering facial expressions. We might snap a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment. With our expertise of processing millions of images each year, we may eliminate ones that we feel are duplicates and only deliver the best one.
Q: Do you provide videography services?
A: Yes. To see examples of our videography services, click here
Q: Have you shot at my venue before?
A: We have shot at hundreds of venues, so there is a good chance that we have. However, if we have not, we will get to the venue early on the day of and be sure to perform a thorough walk-through to scout out the best photography locations. We also do extensive online research prior to your big day!
Q: Do you do destination weddings? What additional fees are associated with destination weddings?
A: While Rahul Vishnoi Photography is based out of Delhi NCR, we serve clients all around the world. Our destination wedding photography packages include the cost of travel and reasonable accommodations.
A: Typically, the photographer you meet with will be the photographer for your pre-wedding session and wedding. You may request to meet with a specific photographer; otherwise, we’ll make the decision based on personality, availability, language abilities, and your referral. For example, if Rahul shot the wedding of your friend who referred you to us, he would likely be the one meeting with you; or if you needed Pankaj or Shubham would likely meet with you. If you are wondering whether there are differences in style and quality between the photographers, click here.
A: We typically do not provide partial day coverage. We do not believe in setting a limit on the number of hours we will be available to you during a wedding. Indian weddings don’t run as per a schedule and things do tend to go over-schedule at times. When this happens, it would be outright blackmail for the photographer to threaten to pack up unless paid extra. Rest assured, this won’t happen – and we will be available for you as long as needed. We usually charge by the day – with the assumption being that a regular day runs into 10-12 hours. We do charge extra, however, if your ceremonies are scheduled very late into the night (like 4 am pheras) which are treated as the next day.
Q: Do you do headshots, individual portraits, family portraits, newborn shoots, commercial photography, or other types of photography?
A: Yes, we have experience in many fields of photography. Feel free to contact us.
A: Yes. These are all considered ‘event photography.’ We have chosen to focus and excel at wedding and event photography, and we would love to cover your celebration.
A: Our photographers and cinematographers speak many different languages, including English, Hindi and Punjabi. However, we have also covered many weddings in which we do not speak the primary language of the ceremony. We approach these weddings with research, understanding the traditions and culture of the wedding. We also have talk-through meetings with our couples before the wedding to ensure we are aware of the major moments. Lastly, we always ensure that we stay alert, leaning on the instincts that we have developed for capturing the emotion and the stories at any given moment.
In our cinematography, if our editors do not understand the language spoken, we take a similar approach. First, we ensure that we have strong communication with you to understand the important moments from the day. We also find aspects in English to drive the story. This might be a heartfelt bites or personal messages that you give to each other, recorded during your wedding preparation.
So while different languages can present challenges, in the end, artistry, creativity, and storytelling are all universal concepts that our team will portray in your photography and cinematography.
STYLE AND QUALITY QUESTIONS
A: Please click here for details on our wedding photography philosophy.
A: The Rahul Vishnoi Photography team is acclaimed for developing a unique style of wedding photography that is deeply rooted in wedding photojournalism while influenced by fine-art and fashion photography. We love using creative lighting, unique perspectives, angles, compositions and artistic post-production refining to bring out our clients personalities and beauty while telling their wedding story. We pride ourselves on not just being photographers, but rather artists creating unique and expressive imagery. To see examples of our quality and style, please visit our Portfolio Page.
Q: Can I see a full event from start to finish?
A: Of course you may! We pride ourselves on the consistency of our work. We understand all photographers post their best shots from each wedding on their websites so it’s hard to determine how well he or she will perform on the wedding day. That is why we encourage all of our potential clients to view full events to see how well the team performs throughout the day.
A: We have shot in the darkest of dark halls so no need to worry! If the situation allows, we will set up additional lighting to ensure we get focused pictures.
A: No. We take every measure to ensure consistent style and quality among our photographers. We have developed the unique style you see in our work over the years. Each shoot is reviewed to ensure our quality and style are consistent. All mistakes, no matter how minor, are scrutinized by the team. We trust that the quality and style of photography you receive will be consistent. However, we do tailor our shooting style and techniques to our client requests. For example, some clients may prefer a light and airy look while others may prefer dramatic lighting and shadows.
POST PRODUCTION QUESTIONS
A: Yes we do. Every image we deliver is post produced with our unique signature style of post-production. This involves color correction, exposure adjustment, selective black and white processing, clarity adjustments, tone-mapping, and other corrections. Many photographers will not post produce any images, or will only post produce “select” images from your wedding. This means that you may have pictures that are too dark, have strange skin tones or other common photography flaws.
A: “Touching up” is the same as our signature (standard) post-production. See the question below for clarification.
Q: What is the difference between advanced and custom; and why are there additional costs for a custom retouch?
A: Advanced post-production includes touch-ups such as removal of blemishes, removal of bags under eyes, removal of fly-away hairs, etc. On the other hand, custom post production is anything that requires extensive, custom work in Photoshop such as removing entire objects from the scene, changing the size and shape of body parts or other objects in the scene, adding objects to a scene and other custom work. We charge hourly for the custom post-production as the time required ranges depending on the complexity of the project. Please contact us for a quote for custom post-production.
A: We shoot most of our images in Raw. For our reasoning, please see this section on the Photography Misconceptions page of our website: Raw Vs. JPEG
WEDDING DAY QUESTIONS
A: Take a look at our Ideal Wedding Photography Timeline to see a detailed breakdown of how much time you would need to have set aside for your wedding photos.
A: For a variety of reasons, we have to charge for the time in between events. The fact is, we’re never truly resting during the day, whether we’re backing up images, setting up for the second venue, traveling to the second location, taking venue shots, or making up for lost photo time because of unforeseen wedding day delays. In many cases, we use that “downtime” to take you and your significant other out for a photo session or more family portraits.
A: We understand that not everything goes as planned during a wedding. We never pack up before the contracted time, and moreover, we’re not leaving on the dot when the contracted time is up. Instead, we will ask you at the end of your contracted time whether or not you would like to extend. If you would like us to stay, we will charge the rates specified in your contract rounded to the closest 30-minute increment.
A: We’ve dedicated the entire day to your wedding, so we won’t be racing off to catch other plans. However, we need to charge for additional coverage primarily because there are costs of having the team stay for additional hours. The shooters and lighting assistants all require additional compensation. Furthermore, the additional photos taken will need to be post-produced which adds to our overall costs.
PRE WEDDING SESSION QUESTIONS
A: Post-production for pre-wedding sessions are completed 3-4 weeks after the date of the shoot. If you require the images to be completed prior to 3-4 weeks after the date of the shoot, a rush process fee will be charged.
A: We encourage you to do your engagement session as soon as possible. The latest we suggest is at least 10-12 weeks prior to the wedding date due to the time necessary to post produce each image and complete your product order(s). See the pre-wedding session post-production delivery time and pre-wedding session product delivery time FAQ’s for more details.
A: Because most pre-wedding occur on weekends, we typically do not suggest shoot pre-wedding sessions on weekends. If you can only do your pre-wedding session on a weekend, we can schedule your pre-wedding session on a weekend. We also like to shoot on weekdays because locations are typically less crowded.
A: We typically deliver anywhere from 25-30 images for pre-wedding shoot and for a wedding, we typically deliver 300-500 images per photographer per event. Keep in mind these numbers may increase or decrease depending on the flow of the day and the number of events/activities needing to be captured.
Q: I’d like you to Photoshop our name and date into the save-the-dates, is that included in the package pricing?
A: Custom save-the-date images can be added on to any package.
A: Your pre-wedding session images will be completed no more than 4 weeks after the date of the shoot. If you require the images to be completed prior to 4 weeks after the date of your shoot, a rush edit fee will be charged.
ALBUMS, PRINTS, BOOKS QUESTIONS
Q: How long does it take to get my prints?
A: Product creation times vary, however, print orders will generally be completed within 45 to 60 days after the providing us the images.
Similar to the post-production process, if you require rush processing, a fee will be charged. Additional fees for rush shipping may also apply.
Q: How long does it take to get my album?
A: As with our other products, production times vary. However, you can typically expect to receive your album within 45 to 60 days after providing us the images. The process prior to placing the order varies in duration depending on how quickly you respond to the instructions for the album design as well as the number of changes you request after the initial designs. Some brides complete this within a month or two; others take over a year.
Similar to the post-production process, if you require rush processing, a fee will be charged. Additional fees for rush shipping may also apply.
Q: How long does it take to get my videos?
A: The videos takes around 4-6 weeks after the event.
Similar to the post-production process, if you require rush processing, a fee will be charged.
Q: How many images do we get in our wedding day album?
A: Our signature Rahul Vishnoi Photography album (30 sheets) contains up to 180 images. If you’d like to add more images, you are welcome to do so for a small fee per image.
Q: Can I add more images to my album?
A: Extra images beyond what is included in your package can be added for an additional cost. Refer to our album designer for more information!
Q: Do you guys provide framing services as well?
A: Yes, we do provide wall art and framing services. Please contact us for more details.
Q: How do I get started on my wedding album?
A: The Wedding Album Design Process is outlined here: http://www.rahulvishnoi.com/album-design-instructions
Q: How do I get started on my Pre-Wedding album?
A: The Pre-Wedding Album Design Process is outlined here: http://www.rahulvishnoi.com/engagement-book-options/
IMAGE DOWNLOAD QUESTIONS
Q: What size can we print our photos up to with our full resolution image download?
A: In most cases, you can print your photos up to 20×30 without any quality loss. If you’d like to print larger than 20×30, additional post-production will be required. For pricing on these services, please contact us.
Q: What rights do I have to the digital prints?
A: You have the right to reprint images whenever you want. However, you may not sell your images for profit or publish your images without the written consent of Rahul Vishnoi Photography.
Q: Do you provide the RAW files from my pre-wedding session and/or wedding day?
A: Each of our packages comes with a full resolution image download. However, we typically do not provide RAW (unprocessed) files from our shoots because we believe in delivering a finished product. In fact, we’re often shooting with the end (post-produced) product in mind. However, on occasion, we may provide RAW images along with our post-produced JPG’s for an additional fee and restrictions.
Q: How many images do you deliver on the image download?
A: For a pre-wedding session we typically deliver 25-30 images and for a wedding , we typically deliver 300-500 images per photographer per event. Keep in mind these numbers may increase or decrease depending on the flow of the day and the number of events/activities needing to be captured.
Q: Do you provide the digital negatives after the shoot?
A: Yes we do. All of our packages come with Full Resolution image download.
Q: What if I lose my images?
A: We usually keep the backup of delivered images for one year. We strongly suggest you make at least one copy of the download when you receive it from us.
Q: What type of camera/equipment do you use?
A: Click here to view our Photography Equipment
IMAGE BACKUP QUESTIONS
Q: Do you back up our images? How can we ensure that our images won’t be lost?
A: We have never lost an image from a wedding due to the following backup workflow for each our events:
During the event, we shoot on two cards at the same time. This instantly creates a backup of every image in the camera. Afterward, we separate the primary cards from the backup cards, should anything happen to one set. At any given point before delivery of the images, there are two copies of the files in separate locations.
MEETING POLICY QUESTIONS
Q: We live out-of-town. Is it possible for our family/friends to meet with you instead?
A: We’d love to meet your relatives, answer their questions and review our work with them. If possible, we’d like to at least webcam with you to get to know you better.
Q: We’re very busy and won’t be able to meet. Are there any other options?
A: We would love to meet with you prior to your pre-wedding shoot or wedding; however, if you’re too busy or too far away, we can handle everything remotely. Just let us know what information you need and we will do our best to accommodate your request. For example, if you would like to see more of our work, we can gladly show you complete events online. If you would like to talk about packages and get a sense of the photographer’s personality, telephone calls, and webcam appointments can be arranged.
Q: Do you travel to meet clients?
A: If client location is Delhi NCR, we can travel to meet clients. If you would like to schedule a meeting, please contact us.
Q: How do I set up an appointment to meet you in person and see some of your work?
A: Contact us at 9818606069 or email us by clicking here
Q: How do I reserve you for my date?
A: All dates are reserved once we receive your signed contract and deposit.
Q: What if we exceed our contracted time for our pre-wedding shoot and/or wedding day coverage?
A: Standard rates apply for overtime. Overtime is billed at per Master Photographer and per Associate Photographer basis.
Q: If we cancel the wedding, will we receive our retainer fee back?
A: Unfortunately no. Retainer fees are used to reserve your date. Once we’ve reserved your date, we do not accept new clients for your date.
Q: If we change our wedding to a different date, will we be able to use our retainer fee towards a future date?
A: Generally no, but this is taken on a case by case basis. The reason for canceling and our availability is taken into account. Also, if rates change from your original date to your new date, the new rates will apply
Q: Are there travel fees associated with the pre-wedding session and/or wedding day shoot(s)?
A: All travel expenses are based on the distance between your event location(s).
Q: Why do you charge travel fees?
A: The primary purpose is to provide adequate compensation for our photographers and our lighting assistants for the additional time spent in travel. Trips to Rishikesh, for example, can take over five hour each way. This is time for which we have to compensate our team. For this reason, coupled with the costs of reimbursing the team for the actual costs of travel, these fees are unfortunately necessary.
Q: Do you offer any discounts on weekday weddings, Sunday weddings, or weddings during the off-season?
A: We do not offer discounts on Sunday weddings and off-season weddings. As you may know, we are shooting different kind of events throughout the year. We also cannot offer discounts on weekday weddings as all of the costs (second shooter rates, etc.) associated with the wedding remain the same.
Q: If I pay for my package in cash will we be able to avoid paying sales tax or receive a discount?
A: Unfortunately, collecting in cash does not exempt a photography studio from paying GST on the amount of the package price when a physical product is delivered, whether that product be an album or any other physical product.